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If you have suggestions, comments or concerns, please contact:

California Relay Service Customer Care

1006 12th Street
Aurora, NE 68818

TRS Customer Care

English Voice/TTY: 877-632-9095
Spanish Voice/TTY: 877-419-8440
Fax: 402-694-5110
Email:california@hamiltonrelay.com


Captioned Telephone (CapTel®) Customer Service

Voice/TTY: 888-402-4018 (English)
Voice/TTY: 877-330-0156 (Spanish)
Email:info@hamiltoncaptel.com

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:

California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102
Email:relay@caconnect.org

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:

Voice: 888-CALL-FCC

TTY: 888-TELL-FCC

Website:consumercomplaints.fcc.gov

Through Hamilton Relay’s high quality professional outreach services, Outreach Coordinators work to ensure individuals within their state are aware of the variety of relay services available to them and understand how to use relay when making or receiving calls.

If you are not sure how relay services in your state work and would like to learn more, contact us!

If you know of an agency, business, school or individual who could benefit from training on how to use relay services, Outreach Coordinators are happy to help educate and provide training to them.

Contact your Outreach Coordinator today!

Jhaynehl Fortaleza

Regional Outreach Coordinator
jhaynehl.fortaleza@hamiltonrelay.com Favorite Recipe
Jhaynehl Fortaleza portrait

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