{"id":121,"date":"2025-05-27T16:38:24","date_gmt":"2025-05-27T16:38:24","guid":{"rendered":"https:\/\/development.hamiltonrelay.com\/massachusetts\/?page_id=121"},"modified":"2025-10-30T13:46:02","modified_gmt":"2025-10-30T13:46:02","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/development.hamiltonrelay.com\/massachusetts\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n

Contact Us<\/h1>\n\n\n\n

If you have suggestions, comments or concerns, please contact:<\/p>\n\n\n\n

MassRelay<\/h3>\n\n\n\n

1006 12th Street
Aurora, NE 68818
TTY:\u00a0800-720-3480<\/a>
Voice:\u00a0800-720-3479<\/a>
Email: customerservice@massrelay.com<\/a><\/p>\n\n\n\n

If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator:<\/p>\n\n\n\n

Monna Wallace<\/h3>\n\n\n\n

MassRelay Administrator
<\/em>Massachusetts State 9-1-1 Department
151 Campanelli Drive, Suite A
Middleborough, MA 02346
Office:\u00a0508-828-2911<\/a>
Email: Monna.Wallace@mass.gov<\/a><\/p>\n\n\n\n

Department of Telecommunications and Cable<\/h3>\n\n\n\n

1000 Washington Street, Suite 600
Boston, MA 02118-6500
Phone:\u00a0617-305-3580<\/a>
Consumer Line:\u00a0800-392-6066<\/a>\u00a0(MA only toll-free)
Fax:\u00a0617-988-8288<\/a>
Website: http:\/\/www.mass.gov\/dtc<\/a><\/p>\n\n\n\n

<\/span>
\n

Should your expressed concern go unresolved to your satisfaction, the Federal Communications Commission is available to serve you regarding relay issues:<\/p>\n\n\n\n

Voice: 888-CALL-FCC<\/a><\/p>\n\n\n\n

TTY: 888-TELL-FCC<\/a><\/p>\n\n\n\n

Website:consumercomplaints.fcc.gov<\/a><\/p>\n<\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Contact Us If you have suggestions, comments or concerns, please contact: MassRelay 1006 12th StreetAurora, NE 68818TTY:\u00a0800-720-3480Voice:\u00a0800-720-3479Email: customerservice@massrelay.com If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator: Monna Wallace MassRelay AdministratorMassachusetts State 9-1-1 Department151 Campanelli Drive, Suite AMiddleborough, MA 02346Office:\u00a0508-828-2911Email: Monna.Wallace@mass.gov Department of Telecommunications and Cable 1000 Washington Street,… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-121","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nContact Us - MassRelay<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - MassRelay\" \/>\n<meta property=\"og:description\" content=\"Contact Us If you have suggestions, comments or concerns, please contact: MassRelay 1006 12th StreetAurora, NE 68818TTY:\u00a0800-720-3480Voice:\u00a0800-720-3479Email: customerservice@massrelay.com If your expressed concern is not resolved to your satisfaction, contact your State Relay Administrator: Monna Wallace MassRelay AdministratorMassachusetts State 9-1-1 Department151 Campanelli Drive, Suite AMiddleborough, MA 02346Office:\u00a0508-828-2911Email: Monna.Wallace@mass.gov Department of Telecommunications and Cable 1000 Washington Street,... 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